Privacy Policy

Information we collect

When you request a quote or contact us, we may collect your name, phone number or email address, city, requested service, property type, preferred timing, and any details you include in your message.

The website may also record the page you used, referral source, and campaign information in the page address. Our hosting and security providers may process routine technical information such as an IP address, browser type, and request time.

How we use information

We use this information to review your request, prepare a quote, contact you about the requested service, arrange work, keep service records, prevent spam, and maintain the security and operation of the website.

We do not sell or rent personal information. We do not use quote details for unrelated marketing without permission.

Form and service providers

Website quote requests are currently forwarded through FormSubmit to our business email. Information may also be processed by our website hosting, email, security, and technology providers only as needed to deliver those services.

Some providers may process information outside Australia. Their handling of information is also governed by their own privacy and security terms.

Storage and retention

We keep quote and service information only for as long as it is reasonably needed to respond, provide services, maintain business records, resolve disputes, prevent abuse, or meet legal obligations. No internet transmission or storage method can be guaranteed completely secure.

Your choices

You can ask what personal information we hold about you, request a correction, or ask us to delete information that we no longer need to retain. You may also contact us by phone instead of using the online form.

Contact us about privacy

Email hello@yakservices.com.au or call 0450 623 160. You can also write to 301b 65 Progress Drive, Nightcliff NT 0810, Australia.